Privacy Policy

1. Introduction

TobPhsar ("we", "us", or "our") operates the TobPhsar ecommerce platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using TobPhsar, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, business name, and province when you sign up or contact us.
• Account information: Login credentials, profile details, and organization membership data.
• Transaction data: Order details, payment information, and purchase history processed through our platform.
• Usage data: Pages visited, features used, browser type, IP address, device information, and access times collected automatically.
• Communications: Messages you send us through our contact form, email, or other channels.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform and services.
• Process transactions and send related notifications.
• Create and manage your account and shop.
• Respond to your inquiries, comments, and support requests.
• Send administrative information such as updates, security alerts, and policy changes.
• Analyze usage patterns to improve our platform and user experience.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who perform services on our behalf, such as payment processing, email delivery, and hosting.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of TobPhsar, our users, or others.
• With your consent: When you have given us explicit permission to share your information for a specific purpose.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@tobphsar.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@tobphsar.com or through our contact page.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.